You got Samsung Android device, took a few notes in Samsung Notes, then installed and signed in to the Samsung Notes Windows 10 app. Now none of your notes are showing up in the Windows 10 app. WTH is going on?
Answer: Samsung Notes’ default settings pretty much guarantee sync failure for desktop use cases. Here’s now to fix it:
- Ensure you’re signed in to Samsung Cloud in both the Android and Windows 10 app. The remaining steps take place entirely in the latter.
- Enter the app’s settings.
- Click on Samsung Cloud.
- Toggle “Sync via Wi-Fi only” (the fact that a setting is literally in quotes in the app may be a red flag here) off.
- Toggle Sync with Samsung Cloud off and then on.
- Click Sync now.
The app should now sync and pull all your notes from Samsung Cloud.
Users whose Windows devices are frequently between mobile and Wi-Fi data connections might want to leave the setting in #4 above enabled to save data, but pretty much everyone else should disable it.